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AI is powerful. HR decisions need more than an answer.
So how is that different from generic AI?
General AI can give you an answer to almost any HR question. But workplace decisions involve people, employment law and risk. An answer that sounds convincing isn't necessarily the answer you should act on.
Phronesis is designed to help you navigate HR issues.
It combines AI with HR-specific knowledge, structured safeguards (what we call guardrails) and risk identification to help produce guidance that is relevant to the workplace.
The important difference isn't simply the answer Phronesis gives you.
It's what Phronesis is designed to check before you act on it.
What do the guardrails do?
Phronesis is designed specifically for workplace HR questions. Before giving guidance, it considers the context of the issue, relevant UK employment law and good HR practice, and looks for risks that may not be obvious from the question you've asked.
Keep the answer focused on HR
Phronesis is built around HR and employment issues, rather than trying to be an expert on everything.Look for hidden risk
An apparently straightforward question can involve discrimination, whistleblowing, disability, safeguarding, TUPE, redundancy or other significant employment risks. Phronesis is designed to recognise these warning signs.Check the context
HR rarely has a one-size-fits-all answer. Phronesis considers the circumstances behind the question before providing guidance.Show you what the answer is based on
Where appropriate, Phronesis provides sources and relevant employment guidance so you can understand the basis of its response.Recognise when AI shouldn't be the final answer
Some situations need human judgement. When Phronesis identifies a higher-risk issue, it can flag this and recommend that you seek professional HR support before acting.
Your data. Treated with care.
HR questions can involve sensitive and personal information. Phronesis has been designed with privacy and responsible data handling in mind.
How we manage your information
When you use Phronesis, the information you provide is processed securely so that the AI can understand your question and provide relevant HR guidance.
We encourage users to avoid entering names or other personally identifiable information unless it is genuinely necessary. In most cases, Phronesis can provide useful guidance without knowing who the individuals involved are.
Information submitted through Phronesis is handled in accordance with our privacy and data protection arrangements, including appropriate controls around access, storage and retention. We do not sell your personal data or use it for advertising.
Where information is retained, access is restricted to authorised systems and people with a legitimate reason to access it. Certain higher-risk HR issues may also be flagged for human review where this forms part of the service being provided.
Phronesis uses carefully selected technology providers to operate the service, with appropriate data protection and security arrangements in place.
Privacy by design
Our approach is simple: collect and retain only what is needed, protect the information entrusted to us, and be transparent about how it is used.
A useful rule when using Phronesis:
If we don't need to know who someone is to help answer your question, don't tell us.
For full details about how information is collected, processed, stored and retained, please see our Privacy Policy and Data Protection information.
